FAQ (Admin Users)

How to provide an Admin access to the user?
The user can access the admin menus by switching to the Admin Console. The Admin Console allows the user to configure parameters such as create Users, set u...
Fri, 21 Jul, 2023 at 3:28 AM
Why Reference number/Ref# column needs to be populated in the generic excel template while importing Bank transactions using the integration app?
Why reference number/Ref # column needs to be populated in the generic excel template while importing Bank transactions using the integration app ? Refe...
Tue, 15 Nov, 2022 at 1:47 AM
Why Pre-Recorded Trainings?
We provide pre-recorded User/Admin training video's for all our customers, following are the rationale for this approach,  1) This helps us stay str...
Tue, 15 Nov, 2022 at 1:51 AM
Why are transactions of the Business Credit Card connected in the application via an online banking channel, not showing in Gorilla Expense?
Problem Statement: Why are transactions of the Business Credit Card connected in the application via an online banking channel, not showing in Gorilla Exp...
Thu, 2 Mar, 2023 at 7:25 AM
“We are getting a new credit card provider. What steps need to be taken to have the bank feed into Gorilla Expense?”
“We are getting a new credit card provider.  What steps need to take be taken to have the bank feed into Gorilla Expense?” We will have to set up the...
Fri, 20 Jan, 2023 at 11:01 AM
Standard Approval Feature / How to Assign Timesheet Approvers on the User Profile?
To assign Timesheet approvers on the user profile, follow the steps mentioned below -   1. Go to Masters -> User. A list of users in the application w...
Thu, 19 Oct, 2023 at 1:30 PM
Do you support integration with PaperSave?
For customers using PaperSave with GP, we support integration with PaperSave. We take advantage of the document storage capabilities of PaperSave as PaperSa...
Wed, 1 Nov, 2023 at 7:19 AM
Can we send expenses split between companies to the accounting system (BC)?
We can handle this in one of the following ways: 1) Each line on the expense report can go to the respective company in BC depending on the company tagg...
Fri, 29 Dec, 2023 at 10:11 AM
Can automate user profile creation using AAD or Okta?
To create a user profile in Gorilla Expense there are dozens of fields that are needed (like roles or approval hierarchy or policy limits or mileage rates e...
Wed, 24 Jan, 2024 at 2:36 AM
How to do employee provisioning in the application?
How to create new employees and/or disable old employees? Typically, for new employees, the admin would go into the system and add a new user. For an e...
Thu, 7 Mar, 2024 at 8:26 AM