FAQ

Default solution folder, feel free to edit or delete it.

What's the best way to manage receipts?
Our “Receipt Box” feature is like a mini “Dropbox” app within our app that lets you sync receipts across all devices. Storing receipts in the Receipt Box ...
Wed, 1 Jul, 2020 at 5:53 PM
FAQs Related to Corporate Card Expenses
Where can I find Corporate Card Expenses within the app? 1) On the Mobile App -> Main Menu -> Expenses -> Bank Tab 2) On the Web App -> Main M...
Wed, 1 Jul, 2020 at 4:37 PM
Where on the mobile app do you see if a submitted report has been approved?
1. Go to the Reports as shown below. 2. Go to Completed (as the pending list opens up by default) as shown below. 3. Check the statu...
Wed, 1 Jul, 2020 at 4:26 PM
Why am I missing Credit Card Expenses? Or How to create a Credit Card Profile?
If you recently got a new corporate credit card or are a new user, make sure that your account has a credit card profile on it and it corresponds to the cre...
Fri, 10 Jul, 2020 at 4:17 PM
Can a report created on the mobile app be edited on the web?
A report created on the phone can be edited on the web as well (and vice versa). Save the report on the mobile and then login to the web and go to your home...
Wed, 1 Jul, 2020 at 6:00 PM
How to approve multiple expense reports quickly?
If you have lot of expense reports to approved, follow the below process to approve them quickly     -  1) Go to your home page (Menu->Home). All exp...
Wed, 1 Jul, 2020 at 4:53 PM
How to attach multiple receipts to an expense? (Create PDF)
Gorilla Expense has a "Create PDF" feature within Receipt Box, that allows you to combine multiple Receipts and/or any supporting documents into a...
Thu, 2 Jul, 2020 at 4:29 PM
How to copy recurring expenses on the web app?
If you regularly incur similar expenses, then you can simply copy previously submitted expenses instead of creating them from scratch. Steps to copy the...
Fri, 9 Oct, 2020 at 6:11 PM
How to create a recurring expense from an expense submitted in the past?
If you regularly incur similar expenses, then you can simply copy previously submitted expenses instead of creating them from scratch You can copy any a...
Thu, 29 Jul, 2021 at 5:21 PM