While pushing expense reports to the Sage Intacct Accounts Payable => Bills screen via the Gorilla Expense Web App, you may get the error shown below. This issue is related to the vendor setup in Sage.

Confirmation No  :   GE1874

Log TimeStamp  :   1/2/2024 6:31:03 PM

Log Descripion  :   Exception while processing Expense Record GE1874 Transaction Count - 1Exception Details : System.AggregateException: One or more errors occurred. ---> Intacct.SDK.Exceptions.ResultException: Result status: failure for Control ID: 69029184-87e1-494b-8c4a-91bcebaf34fc - BL34000063 AP bill is referencing a record that does not exist. [Support ID: iswLrEB030%7EZZRWZP057h1-Jf7WDaY45QAAAAc] 


Resolution


You have to check and make sure the vendor number of the user whose expense report you are trying to send to Sage exists in Sage or not. The vendor number on the user profile or pay method in the gorilla web application should be there in the Sage.